Hancey's Turf
Lawn and Turf Suppliers Sunshine Coast Freecall: 1800 133 064
 
 

Privacy Policy

Hancey’s Turf Supplies understands the importance of privacy to you. Hancey’s Turf Supplies has adopted this Privacy Policy as we recognise the right of our clients, customers and candidates to keep their personal information private.

This Privacy Policy covers Hancey’s Turf Supplies' treatment of personally identifiable information that we collect or hold. Like many other organisations, Hancey’s Turf Supplies must comply with the National Privacy Principles contained in the Privacy Act in dealing with personal information.

INFORMATION COLLECTED

Hancey’s Turf Supplies may collect information about you, such as your name, contact details, skills, qualifications, nationality, languages spoken, professional association memberships or accreditations, interests and your employment history and past responsibilities. We may also collect this and other types of personal information, such as references and employment objectives during the course of dealing with you, for example if you are considered for a particular position.

Where practicable, the purpose for which we collect personal information and the consequences of not providing it will be made clear at the time of collection.

HOW WE USE INFORMATION

Hancey’s Turf Supplies will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information:

a) to establish and maintain your relationship as a website user, client or candidate of Hancey’s Turf Supplies, including providing you with interviews, newsletters, reports and other information;

b) to provide the services you have requested from Hancey’s Turf Supplies;

c) to answer your inquiry;

d) to assist us to make Hancey’s Turf Supplies services more valuable to our clients and candidates;

e) to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further communications;

ACCESS TO YOUR INFORMATION

You can access the personal information that Hancey’s Turf Supplies holds about you by contacting the Hancey’s Turf Supplies General Manager as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out-of-date or inaccurate, please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

SECURITY

Hancey’s Turf Supplies will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not always a secure method of transmitting information. Accordingly, while we have sought to protect your personal information by implementing digital security systems in various sections of our website, Hancey’s Turf Supplies cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.

CHANGES TO THIS PRIVACY POLICY

Hancey’s Turf Supplies may amend this Privacy Policy at any time without notice..

CONTACT DETAILS AND COMPLAINTS

If you would like any further information, or have any queries, problems or complaints relating to Hancey’s Turf Supplies' Privacy Policy or our information handling practices in general, please contact our General Manager by e-mailing sales@hanceysturf.com.au or in writing to Po Box 992 Buddina QLD 4575 or calling our office on 07 5422 9169.

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